Frequently Asked Questions

Check-in is possible from 3:00 PM. Check-out can be done until 10:00 AM. For other times or a late check-out, you can contact reception. A late check-out is not possible during school holidays and public holidays.

Yes, bed linen is standardly included in your stay. All beds are provided with clean sheets and duvets. Towels and tea towels are not standardly available, but can be optionally booked.

Unfortunately, we cannot allow pets in our holiday home.

No, smoking is not allowed in the holiday home. You can smoke outside, for example on the terrace or in the garden. We kindly ask you to dispose of cigarette butts in the designated ashtray.

You can reserve directly through our official booking system. Payment must be made in advance via iDEAL, credit card, PayPal or bank transfer. You will receive immediate confirmation by email.

Yes, cancellation of your booking is possible, but there are costs depending on the period before your check-in date. More than 3 months before check-in: 15% of the total amount. Within 3 to 2 months: 50%, within 2 to 1 month: 75%, within 1 month: 90%. Cancellation on the day of arrival: 100%. You can also take out cancellation insurance when booking.

Yes, free WiFi is available in the holiday home. Your holiday home has its own modem. You will receive the login details upon arrival.

The holiday home is suitable for up to 6 people. There are 3 bedrooms with box spring beds available. The beds are 80x200 cm in size.

Yes, there is 1 private parking space at the holiday home. Additional parking spaces are available on the park.

Yes, two charging stations for electric cars are available at the front of the park. Ask at reception for the exact location.

The holiday home has both a filter coffee maker and a Senseo. There is also an electric kettle for tea.

Yes, barbecuing is allowed on the holiday park, but only with gas or electric barbecues. On orders from the fire department, open fire is not allowed. A 3-burner gas BBQ is available in the garden.

There is no supermarket on the holiday park. Next to the park you will find a small camping supermarket. In Hoenderloo (approx. 2.5 km) there is a Spar supermarket. In Beekbergen (approx. 8.5 km) there is an Albert Heijn, and in Apeldoorn (approx. 15 km) there are several supermarkets.

Yes, you can rent (electric) bicycles and mountain bikes on the park. For renting a bicycle you can go to reception. Bicycle rental is on request.

Yes, we ask you to let us know by phone or email during our opening hours if you will arrive outside opening hours. This way we can discuss the details of the key handover together.

This is certainly possible. We ask you to leave the holiday home as described in the house rules. You can check yourself out via the app.

We are available 24 hours a day for emergencies. When there is an urgent problem that cannot wait until the next day, you can call 055-3781793. There is always someone available to help you.

No, it is not possible to pay for the reservation upon arrival. We ask you to pay for the booking prior to your stay.

You can pay with iDEAL, credit and debit cards, PayPal, Apple Pay, Klarna Pay Now, Bancontact, bank transfer, KBC/CBC Payment Button and Belfius Direct Net.

You can pay at reception with PIN.

Yes, this is possible. When booking your holiday you can check this option. The terms and conditions are available during the booking process.

The bed linen package consists of a single bed sheet, duvet cover and pillowcase and is standardly included with a reservation. A towel package consists of a towel and a bath towel and can be optionally booked for € 8.50. A tea towel package consists of a kitchen towel and a tea towel and can be optionally booked for € 7.50.

The beds in the holiday home are 80x200 cm in size.

No, hand and/or tea towels are not standardly available in the holiday home. However, you can choose to add these extra to your reservation.

It is not allowed to use a raclette and/or fondue set in the home.